Woohoo Body - Help & FAQ
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Call us on (02) 4040 5353
How do I talk to a real, live person?
What are those dark brown specks I can see in my Woohoo deodorant?
There are lumps in my Woohoo - is that normal??
Is a spatula included with the 40g tins or samples of deodorant ?
Can I get my Woohoo in plastic free packaging?
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Woohoo Deodorant Sticks
I haven't used a Woohoo Stick before - what do I need to know?
Do the sticks have the same formula as the original Woohoo All Natural Deodorant Pastes?
My Woohoo stick has a hole in the surface. Is that normal?
My stick is stuck and I can't push it up. Help!
Do you have a bicarb-free stick?
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I have very sensitive skin, is Bicarb really OK ?
Other natural deodorants with bicarb soda have caused irritation. Will Woohoo irritate me too?
How do I apply the Woohoo All Natural Deodorant Paste?
Can I apply Woohoo elsewhere ? ie under my breasts or on my feet ?
I've been using an anti-perspirant - will Woohoo work for me?
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Does bicarb soda contain aluminium?
Does the zinc in Woohoo contain nanoparticles?
Do we use Palm Oil ?
Ethically sourced ingredients
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Shipping Costs and Timeframes
Shipping your order
Shipping within Australia
My Parcel tracking says delivered - but I have not received it!
Our Rewards Program
How do I use my reward points?
Rewards Program - What is this?
Who can join?
How do I earn points?
How do I view my point balance?
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Ordering, Payments and Refunds
How do I place an order?
Why isn't Happy Skincare, Woohoo and HESO for sale in shops/supermarkets/chemists?
Why isn't my Promo or discount code working?
Can I create a gift pack to send to someone?
I'm worried about allowing cookies on my browser. Can I still order?
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Payments and Refunds
What if I am unhappy with my purchase?
What if I don't want to pay over the Internet?
Available Payment Options
Packaging we use when shipping
Packing Peanuts/bubbles - those things keeping your goodies safe - What are they ?
How do I dispose of the packing peanuts?
Packaging our products