Woohoo Help & FAQ

Shipping your order 3

• Shipping within Australia
• International Shipping
• My Parcel tracking says delivered - but I have not received it!

Purchasing 6

• How do I place an order?
• Why isn't Happy Skincare, Woohoo and HESO for sale in shops/supermarkets/chemists?
• Why isn't my Promo or discount code working?
• Can I create a gift pack to send to someone?
• I'm worried about allowing cookies on my browser. Can I still order?

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Payments and Refunds 3

• What if I am unhappy with my purchase?
• What if I don't want to pay over the Internet?
• Available Payment Options

General 6

• How do I talk to a real, live person?
• There are lumps in my Woohoo - is that normal??
• Can I get my Woohoo in plastic free packaging?
• Recyclable packaging
• I want to stock up on my favourite Woohoo's. How long do they keep ?

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Woohoo Deodorant Sticks 11

• I haven't used a Woohoo Stick before - what do I need to know?
• Do the sticks have the same formula as the original Woohoo All Natural Deodorant Pastes?
• My Woohoo stick has a crack or hole in the surface. Is that normal?
• My stick is stuck! Help!
• Do you have a bicarb-free stick?

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Advice 15

• Sensitive skin or reacted to other brands ? is Bicarb really OK ?
• How do I apply the Woohoo All Natural Deodorant Paste?
• Can I apply Woohoo elsewhere ? ie under my breasts or on my feet ?
• I've been using an anti-perspirant - will Woohoo work for me?
• How do I get the Woohoo out of that cute little tin?

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Ingredients 7

• Does bicarb soda contain aluminium?
• Does the zinc in Woohoo contain nanoparticles?
• Why is there alcohol in the ingredients list?
• Do we use Palm Oil ?
• Ethically sourced ingredients

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Happy Skincare FAQ 3

• How do I talk to a real, live person?
• How can I get advice on a Happy Skincare product?
• I have a charge for $89.77 on my credit card (spoiler alert - it's not from us!)

Automatic Deliveries 1

• Where has my Automatic Delivery gone?

Ingredient FAQs 8

• Which Happy products are free from essential oils?
• Want to check the list of nasties that are NOT in our products?
• What is the PH of Chirpy Charcoal ?
• Are your products gluten free?
• Are Happy Skincare products fragrance free?

See all 8 articles

Product Advice 30

• How to use the 3 Cheers Cleansing Oil
• How to use the Pig In Mud Mineral Mask
• I can't get the facial oil out of my bottle!
• How to use the Tickled Pink Perfecting Tonic
• Kicks and Giggles Coffee Scrub - is it ok to use on my face ?

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General FAQ 0

Reward Points 14

• How do I use my reward points?
• Rewards Program - What is this?
• Who can join?
• How do I earn points?
• How do I view my point balance?

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Packaging we use when shipping 2

• Packing Peanuts/bubbles - those things keeping your goodies safe - What are they ?
• How do I dispose of the packing peanuts?

Packaging our products 0